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Preferred Candidate


Years of Experience:
2 - 6 yrs
Age Group:
25 - 35 yrs
Nationality:
Any
Gender:
Any
IT Knowledge:
Operating System-Windows
Applications-Office
Language:
English: Fluent

Ref.No: 3882 Date of Posting: 23-Aug-2014
Call Center Agent Bookmark and Share
Confidential Company
Job Description
A leading Exchange Company is looking for Call Center Agent as per the following details:

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
Degree Specifications
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