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Preferred Candidate


Years of Experience:
2 - 5 yrs
Age Group:
25 - 30 yrs
Nationality:
Arab Nationals
Gender:
Male
IT Knowledge:
Applications-Office
Operating System-Windows
Language:
English: Fluent
Arabic: Fluent

Ref.No: 3884 Date of Posting: 01-Sep-2014
Collection Officer Bookmark and Share
Confidential Company
Job Description
A leading Holding Company is looking for Collection Officer as per the following details:
• Answer customer questions regarding problems with their accounts.
• Advise customers of necessary actions and strategies for debt repayment.
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
• Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
• Record information about financial status of customers and status of collection efforts.
• Locate and monitor overdue accounts, using computers and a variety of automated systems.
• Persuade customers to pay amounts due on credit accounts, damage claims, or non payable checks, or to return merchandise.
• Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
• Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
• Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
• Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
• Receive payments and post amounts paid to customer accounts.

Degree Specifications
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