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Preferred Candidate


Years of Experience:
2 - 4 yrs
Age Group:
23 - 35 yrs
Nationality:
Any
Gender:
Any
IT Knowledge:
Database-zz--Others--zz
Applications-Office
Operating System-Windows
Language:
English: Fluent

Ref.No: 3920 Date of Posting: 20-Oct-2014
Travel Consultant Bookmark and Share
Confidential Company
Job Description
A leading Travel and Leisure Company is looking Travel Consultant as per the following details:

• Identify and develop new business through networking, cold-calling, and courtesy and follow-up calls to create strong, rewarding relationships with customers
• Provide phone and walk-in customers with high quality interaction and clear, consistent communication
• Respond to correspondences including letters, memos, emails, and requests and deal with customer queries and complaints
• Understand the customers' diverse, specific needs and apply product knowledge to meet those needs
• Perform all duties with expediency and within expected time frames whether stated or implied
• Create arrangements for travel including, but not limited to, tickets, accommodations, and transportation while working in an exceedingly dynamic environment, demanding frequent re-prioritizing and re-arranging of scheduling
• Create packages for individuals, families, groups and businesses and compute the cost to provide a quote with the best pricing available
• Plan and sell tour packages and promotional travel incentives offered by various suppliers using information provided
• Follow all procedures in creating travel arrangements for honeymoon packages, including but not limited to, the scheduling of appointments, sending correspondence to all accommodations, providing presentation contents, creating a trip summary, and following up with the customer
• Design one of a kind honeymoon packages that ensure the customer a luxurious and pampered experience. This includes arranging for any complimentary services provided by the destination facilities
• Reserve all activities and sightseeing tours for clientele based on package details
• Contact internal visa section to begin obtaining necessary visas and collect all information required to advise customer regarding visas or passports
• Adhere to management's strategy for all customer and sales transactions
• Plan or assist with planning of honeymooner’s itineraries based on original booking information, design presentations for the itinerary, and schedule appointments with honeymooners for presentation viewing

Role and Responsibilities– Secondary
• Support other staff as required with travel arrangements, bookings, and overall guidance
• Provide recruiting, training and supervision of staff as required
• Prepare promotional materials and displays


QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Minimum High School Diploma
• 4 years’ experience preferred but not required
• Excellent written and oral communication skills in English and Arabic
• Proficiency in Microsoft Office Suite
• Experience with GDS – Amadeus experience a plus

PREFERRED SKILLS
• Flexible, organized and able to multitask and quickly interpret complex information
• Exceptional skills in areas of judgment, organization, diplomacy and confidentiality
• Ability to be work on difficult assignments independently with initiative to resolve problems and develop recommendations
• Ability to multitask and quickly interpret complex information


Degree Specifications
Non Graduate - High School Certificate
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