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Preferred Candidate


Years of Experience:
1 - 2 yrs
Age Group:
23 - 35 yrs
Nationality:
Asian Nationals
Gender:
Any
IT Knowledge:
Applications-Office
Operating System-Windows
Language:
English: Fluent

Ref.No: 4387 Date of Posting: 23-Oct-2017
IT Technician Bookmark and Share
Confidential Company
Job Description
A leading Kuwaiti Trading Company is looking for IT Technician as per the following details: - - Overview: The core purpose of the job is to provide support to users by installing, maintaining and troubleshooting problems in computer, networking, servers, hardware and peripherals.

Responsibilities : Duties & responsibilities include but not limited: -

• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Ability to work and understand voip and its functionalities and assists network/system admin.
• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required.
• Providing support, including procedural documentation and relevant reports.
• Supporting the roll-out of new applications.
• Setting up new users' accounts and profiles and dealing with password issues.
• Responding within agreed time limits to call-outs.
• Working continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritizing and managing many open cases at one time.
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
• Testing and evaluating new technology.
• Conducting electrical safety checks on computer equipment.

The Qualifications:
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
• Testing and evaluating new technology.
• Conducting electrical safety checks on computer equipment.
Degree Specifications
Graduate - BSc in Computer Application
Graduate - BSc in Computer Information Systems
Diploma - Diploma in Information Technology
Graduate - BSc in Computer Science
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