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Preferred Candidate

Years of Experience:
5 - 7 yrs
Age Group:
29 - 40 yrs
Arab Nationals
IT Knowledge:
Operating System-Windows
English: Fluent
Arabic: Fluent

Ref.No: 4479 Date of Posting: 13-Dec-2018
Spa Manager Bookmark and Share
Confidential Company
Job Description
A leading Health Center Company in Kuwait is looking for Spa manager as per the following details:
• Develop and deliver credible, competitive, value-plus services to the customer and ensure highest quality guest services and products.
• Establish budget and financial goals in conjunction with the Spa Director.
• Interpret and report to Spa Director on Financial Reports and projected Revenue and Expenses.
• Execute marketing initiatives promoting spa to businesses and organizations in order to increase top-line revenue.
• Anticipate, identify and ensure guest needs are being met to promote and maintain the highest level of guest service to all guests.
• Develop and ensure the execution of standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance.
• Resolve guest complaints, follow up on guest comments and notify Spa Director of all unusual events, circumstances, missing items, or alleged theft.
• Monitor guest satisfaction with surveys, focus groups and comment cards.
• Assist in the recruiting, hiring, training, and supervision of effective daily operations including opening and closing procedures, facility inspections, cash handling procedures and general facility maintenance.
• Perform other duties as assigned.
Degree Specifications
Graduate - BA in Business Administration
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